Onward Manufacturing Company Limited
Head Office and Manufacturing
585 Kumpf Drive, Waterloo, Ontario, Canada N2V 1K3
Phone: 519-885-4540
Fax: 519-885-1390
Email: info@omcbbq.com
North America Customer Service: 1-800-265-2150
Our customer service department strives to be the best in the industry. Through ongoing training, our customer service specialists develop exceptional product knowledge to answer questions quickly, accurately, and serve you, our customer, more efficiently.
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The model and serial numbers are located on the gas caution sticker. This sticker is located in one of two locations, either on the bottom shelf down by the wheels, or on the rear cart support bar, located on the back of the barbecue just below the bottom casting.
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